Process and Cash Flow Improvement

Streamline your order-to-cash process with IODM Connect and gain from reduced DSO, increased staff productivity and workflow optimization.

Leveraging the power of machine learning and cloud technology

IODM Connect brings you an intelligent and automated communication platform to help transform inefficient business processes by empowering global finance teams with better control over cashflow and freedom to focus on enhancing corporate economics.

Effective Communication

Notifications

Facilitate easier communication with a single client or all your customers collectively by sending out customized notifications through the click of a single button.

Pay Now

Prompt quick and immediate payments via customized Email and SMS reminders supported with relevant invoices and attachments.

Query Management

Stay on top of open tickets and resolve disputes faster via efficient end-to-end communication channels with your customers.

Credit Allocation

Update customers with allocated credits to be used during any upcoming payments.

Instalments

Notify customers on ongoing payment plans for any pending settlements prompting swift action.

Reminders

Set weekly reminders to go out to your customers notifying of overdue or pending payments to ease communication.

Consolidated Reporting and Analytics

Dashboard

View real-time data and analytics across one or multiple entities all under one roof.

Analytics

Utilize meaningful insights to identify and resolve operational inefficiencies derailing payments.

Reporting

Keep track of the status on your AR process and update stakeholders with accurate, easy-to-understand and consolidated financials.

Forecasting

Track and analyse finance KPIs for a strong indication of the overall liquidity and financial health of the business to guide future decision-making, effective cash management and efficient invoice-to-payment systems.

Multiple Workflows and Processes

Task Management

Follow up on daily active tasks on all debtors requiring action downsizing time spent manually handling AR from 100 manhours/month to less than 5 minutes per day.

Chat

IODM Connect’s chat function allows you to stay on top of customer conversations without leaving the platform, making sure all your AR information stays in one place.

Active Tasks

Communicate one or thousands of personalised overdue reminders and escalation notices requiring action with the click of a single button.

Query Resolution

Resolve customer tickets and disputes faster with immediate access to all relevant information across multiple departments at your fingertips.

Elevated Branding

Personalisation

Work with us to find the tailored AR solution for you, modified to integrate with every specification in how you carry out your invoice-to-payment process.

Take control and elevate your brand image with all material sent out to customers via IODM Connect branded with your name/logo and designed exactly as you like.

Workflow

Create multiple workflows to easily navigate through customers at different points in the order-to-cash cycle.

Reporting

Instantly produce customised reports on any account, entity or the organisation as a whole by filtering out the data as you deem relevant.

Credit Allocation

Assign and keep in check with customer credits to be used during any future purchases.

Data Protection and Privacy

Security

Guaranteed quality & reliability with IODM Limited’s ISO 27001 Global Certification.

We safeguard the information you provide us and store the data securely via tiered security access levels within the relevant jurisdiction with full backups of its database hourly.

Built and ‘Tailor-made’ for you

Customisation

For businesses with intricate and complex processes, finding the perfect off-the-shelf AR solution to fit in with each specification is a tedious task. With IODM Connect, you can customize the module however you like to fit in every requirement.

Consultation

We work closely with you to find the perfect financial solution that tackles all the complexities in your business processes.

Development

Our team collaborates with you to develop a highly efficient and customisable process optimisation tool that solves your every need.

Custom-Built

Whatever you require to ease end-to-end finance processes for your team – we got you covered!

Automated Cash Allocation

Receipting

We use AI and machine learning to digitally perform your cash reconciliation process.

Customers can make immediate account settlements via multiple payment gateways allowing us to then digitally recognize and match the paid invoices to the internal ledger entries or financial statements.

Case Studies

IODM made us be able to flex around with increased activity… our ED is the busiest in the state… and I haven’t had to put on 10 more staff. We’ve been able to do it with our existing team.

Kathryn Bartho
Director Operational Resources

Our debtor ledger has more than doubled, without any increase in headcount. IODM has transformed our cash collection process, significantly improved our debtor ledger and introduced tremendous workflow efficiencies.

Narelle Cirillo
Group Credit Manager

Case Studies

IODM made us be able to flex around with increased activity… our ED is the busiest in the state… and I haven’t had to put on 10 more staff. We’ve been able to do it with our existing team.

Kathryn Bartho
Director Operational Resources

Our debtor ledger has more than doubled, without any increase in headcount. IODM has transformed our cash collection process, significantly improved our debtor ledger and introduced tremendous workflow efficiencies.

Narelle Cirillo
Group Credit Manager

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